Hubsessed Office Hours: Unified Revenue View

Which bottleneck costs the most?

Ryan Ginsberg · Thursday, October 22, 2026

Which bottleneck costs a business the most? I asked Chris, and I started by saying I don't want to say pain. Companies don't feel pain, and Chris doesn't like to talk about ROI, so I asked it this way: which part in that end-to-end flow, from an increase in revenue to a decrease in cost to the best customer experience, is the most valuable thing to solve for? His answer was "Definitely the handoff," and his reason is about language: "If it says closed [won], then your job is to make closed [won] happen." If you are choosing what to fix first, you get one clear answer to test against your own flow. Which bottleneck would you name first? October sessions are free; all you need is a free Hubsessed subscription. Replay clip from Hubsessed Office Hours: Unified Revenue View. Chris Carolan and I hosted as equals. Session page: https://www.hubsessed.io/office-hours/unified-revenue-view/2026-10-22