Hubsessed Office Hours: Unified Revenue View

Managed partnership vs managed services

Chris Carolan · Thursday, October 22, 2026

The spec shipped. Who is using it, and do they know where it is and how to use it? If nobody is, I don't see the value being created, even though the value that got created is for the organization saying it delivered on the promise made at closed won. The way I've seen the good ones do it: "you want to have a relationship with us and not just ship and get out of the way, okay, that's what this retainer looks like." A managed partnership is built to get adoption. Managed services are built to manage the project: did we deliver on the promise? If nobody asked, it's because they've never understood that they should ask whether my team has adopted the system. That's the difference between "make sure we have adoption" and "make sure HubSpot works." If you buy or sell HubSpot work, you get the one question to add to the project. When your project ships, who checks that the team is using it? October sessions are free; all you need is a free Hubsessed subscription. Replay clip from Hubsessed Office Hours: Unified Revenue View. Ryan Ginsberg and I hosted as equals. Session page: https://www.hubsessed.io/office-hours/unified-revenue-view/2026-10-22