Hubsessed Office Hours: Unified Revenue View

Making it visible is the first step

Name: Making it visible is the first step
Uploaded: 2026-10-22T16:00:00Z
Duration: 1 min 8 s
Description: What we witnessed this year is that just making this stuff visible is the first step, every time.

Chris Carolan · Thursday, October 22, 2026

What we witnessed this year is that just making this stuff visible is the first step, every time. When you get there you have a chance, because you need so much alignment, new things and change management, and if we don't have visibility we're having to explain things to each other, uncertain, asking why I don't have access to that data. One of my first tasks was to send an email to all of our customers. HubSpot is great at sending emails, so I asked for a list of customer emails. The answer was no, because "our real customers" are in the ERP and "we don't capture emails like that." If you are starting a change nobody can see yet, this gives you the first move. What can't you see today that you have to ask someone for? October sessions are free; all you need is a free Hubsessed subscription. Replay clip from Hubsessed Office Hours: Unified Revenue View. Ryan Ginsberg and I hosted as equals. Session page: https://www.hubsessed.io/office-hours/unified-revenue-view/2026-10-22

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