Hubsessed Office Hours: HubSpot Super Admin · Every clip

Should you start fresh with a new portal?

Casey Hawkins · Friday, November 6, 2026

When a portal feels too tangled to fix, is starting over the answer? A client asked me that, and my answer is almost always "no, don't start over." But I hesitated, and here's why. We added one new lifecycle stage, and it took me about two weeks, because other workflows kept resetting or clearing the stage if I just dropped it in. I get where she's coming from. So I asked George how he'd handle it. He'd connect Claude and have it look at every workflow that touches lifecycle stages and report back. Then have it build a plan for adding the stage and editing those workflows, one I could read as the human. If I'm down with it, share it with the client, then go step by step through the plan. You get a way to see what a small change will touch before you touch it, and a plan a person approves first. What is the one change in your portal you keep putting off because of what it might break? Office Hours are free through November. All you need is a free Hubsessed subscription. Replay clip from Hubsessed Office Hours: HubSpot Super Admin. George and I hosted. Clip page: https://www.hubsessed.io/clips/hsa-2026-11-06-should-you-start-fresh-with-a-new-portal